IC SOLUTION'S PRIVACY STATEMENT AND ACCOUNTABILITY
IC Solutions respects the privacy of our employees, applicants, customers and our
clients in all aspects of our business operations. We have a longstanding commitment
to protecting your personal information when providing services to our clients.
Your personal information is only collected, used and disclosed by IC Solutions
in accordance with the Privacy Act.
Our Commitment
We are accountable for your personal information and we are committed to maintaining
its privacy and security. Our employees are aware of the importance of personal
information and are fully responsible to protect your personal information within
his/her respective area.
Personal Information
PERSONAL INFORMATION means information that specifically identifies an individual
and is provided to, or collected by, IC Solutions and its staff or by IC Solutions's
agents, associates, and affiliates on IC Solutions's behalf (collectively "IC
Solutions"). Examples of PERSONAL INFORMATION include an individual's name,
address, residential telephone and fax numbers, email addresses, personal history,
(including employment, financial and credit information (including social insurance
number), donations, personal health information, billing history, personal family
and relationship matters, penal or criminal information), PERSONAL INFORMATION related
to corporate involvements, work experience, discipline, income and other benefits,
medical records, tax records, and security clearances. PERSONAL INFORMATION however,
may not include your name, business title or business address and business telephone
number in your capacity as an employee of IC Solutions or another organization.
PERSONAL INFORMATION may be collected in the form of a resume, application form
sent through email, fax or regular mail, information received through in person
interviews or telephone inner views, reference checks, through keeping track of
website visitors and their contact information, from clients to whom we provide
services for temporary/ permanent placements, through results of skill tests, typing
tests, etc.
Privacy Officer
We have appointed a Privacy Officer who will comply with the applicable privacy
legislation, on behalf of IC Solutions. The Privacy Officer can be contacted at
privacy@ ic-solutions.ca or send mail to Privacy Officer, IC Solutions, 80 Glen
Shields Ave., PO Box 49533 , Concord , ON L4K 4P6
WHY IS PERSONAL INFORMATION COLLECTED?
As a job seeker using IC Solutions's services, you are asked to provide information
so that we can provide you with the best service. In addition to your contact details,
your resume or an application card, and a description of the type of work you are
looking for, sent to us via email or via fax or regular mail, your information may
also include the following: Our interview notes, information obtained through reference
and background checks, educational records, your in-person interviews or telephone
innerviews, reference checks and skills testing results
For companies/clients of IC Solutions's services, you are requested to provide us
with information so that we can find you the right candidate and provide you with
our best service. In addition to your contact details, company information sent
to us via email or via fax or regular mail, or if you are a company, it may include
the following:
- Type of Job opening/s
- Critical requirements
- Any Benefits
- Salary Structure,
- Any other related information
Your information will only be used for the purpose it is required for and for the
purpose identified by you.
For Candidates, for temporary staffing services or contract services, we also require
the following:
Information required to provide payroll services, including banking details, tax
deductions and vacation allowances information about you and your beneficiaries,
as required, to enroll in our system.
If you are an Independent Contractor, we require Article of Incorporation, Partnership
Agreement and /or your Business registration paper.
We use your information to:
Understand your qualifications, needs and preferences Find the best job opportunities
for you that will give you the job satisfaction you are seeking. Fulfill our clients
requests for information about job candidates Provide you with appropriate training
or career transition services Assess and develop our business and operations to
better service job seekers and our clients Provide payroll and other HR functions
to you.
IC Solutions never collects more personal information than is required to fulfill
these purposes, unless requested by the client and consented to by the job seeker.
WHEN DO WE DISCLOSE PERSONAL INFORMATION AND TO WHOM?
Your information is only disclosed for IC Solutions's business purposes or as required
to meet legal and regulatory requirements.
In the normal course of business, we disclose your personal information to our clients
when we feel there is a potential for a job placement. As a job seeker, you are
relying on us to share such information. We only provide information required and
requested to make an informed decision regarding a job candidate.
We may share information with our affiliates, partners, contractors or other companies
(representatives) that we use to provide full staffing services. However, we only
disclose information as required for the function that will be performed by the
representative on our behalf. We also ensure that every contract we enter into with
a representative, clearly outlines the representative's obligation to protect your
personal information and live up to the principles of privacy.
Examples of organizations/ third parties we share your personal information with
include:
Organizations that perform background checks including criminal, educational and
credit checks as required by the client. An outsourced payroll service provider,
for temporary staffing arrangements. Employee testing centers. Government bodies
or law enforcement agencies as required by law IC Solutions's related companies/
sister concerns.
ACCURACY
IC Solutions strives to ensure that Personal Information is as accurate, complete,
and up-to-date as is necessary for the purposes for which it is intended.
HAVE YOU CONSENTED?
Having read this policy and by using our services and providing us with your personal
information, you consent to the collection, use, and disclosure of your personal
information for the reasons specified herein as well as such other purposes for
which we have advised you prior to collection.
Consent may be in writing or implied especially when you send us unsolicited personal
information on paper and/or in electronic format. For example, we obtain your written
consent before releasing your information to a third party who provides background
checks on potential employees. If you continue to supply your information to us,
we will assume that the consent we originally received is applicable for all information
received from you.
We imply your consent if we feel that we are using your personal information for
purposes that are obvious to you. For instance, if you list the names and phone
numbers of your previous employers on your resume for reference checking purposes,
we will not seek your consent before checking these references.
If you wish to withdraw your consent to use your personal information, please notify
in writing to your IC Solutions' Consultant or to our Privacy Officer, IC Solutions,
80 Glen Shields Ave., PO Box 49533 , Concord , ON L4K 4P6
HOW DO WE KEEP YOUR PERSONAL INFORMATION SECURE?
IC Solutions has security safeguards in place designed to protect against loss,
theft, unauthorized access, disclosure, copying, use or modification of Personal
Information in the care of IC Solutions. The nature of the safeguards depends on
the sensitivity, format, location and storage of the information; such measures
include premises security, restricted file access; locked cabinets, computer passwords
and encryption software.
HOW CAN YOU ACCESS YOUR PERSONAL INFORMATION AND CHECK ITS ACCURACY?
IC Solutions relies on the information provided by you, as well as third parties
such as those providing references, educational institutions or those conducting
background checks.
IC Solutions strives to maintain accurate records of your personal information,
however, this cannot be achieved without your help. In this ongoing effort, we ask
you to provide us with your most up to date information. We provide individuals
access to their respective personal information so that they can review and correct
their information. Write to the address below and let us know of any personal information
you have given us in the past that is incomplete, inaccurate, or no longer relevant.
It will be our pleasure to make appropriate modifications. The Privacy Officer,
IC Solutions, 80 Glen Shields Ave., PO Box 49533 , Concord , ON L4K 4P6
This Privacy policy is in its most detailed form. If you require any information
about our policy and practices, please contact the Privacy Officer, IC Solutions,
80 Glen Shields Ave., PO Box 49533 , Concord , ON L4K 4P6
Upon your request, IC Solutions will release your personal information retained
by the company along with information about use and disclosure of the personal information.
Requests can be directed to the Privacy Officer, IC Solutions, 80 Glen Shields Ave.,
PO Box 49533, Concord, ON L4K 4P6
IC Solutions reserves the right to refuse access to your personal information in
cases of:
The information is protected by legal privilege;
Granting access would reveal confidential commercial information;
Doing so would reasonably be expected to threaten the life or security of another
individual;
The information was collected for purposes related to the detection and prevention
of fraud;
The information was generated in the course of a formal dispute resolution process;
The information would likely reveal personal information about another individual;
The request is vexatious or frivolous;
The information would prejudice negotiation with you;
and To protect our rights and property
Apart from the above, there may be other reasons that could be considered justifiable
to refuse access to your personal information.
CONTACT US WITH ANY QUESTIONS OR CONCERNS:
IC Solutions takes full responsibility for the management and confidentiality of
the personal information it collects. If you have any concerns about this policy,
please write to:
Privacy Officer
IC SOLUTIONS
80 Glen Shields Ave.
PO Box 49533,
Concord , ON
L4K 4P6